*Free shipping from 29.95€ (Peninsular Spain)

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GENERAL CONDITIONS

The following general terms and conditions of contract apply to the sale of all of the product and services provided by the Website www.yumas.com

Therefore, the use by the user of the services offered by www.yumas.com requires the user's adherence to these conditions which are written and published by Exclusivas Yumas, S.L. It is essential that the user reads the General Conditions carefully before carrying out the purchase.

Exclusivas Yumas, S.L., reserves the right to modify the conditions, items and prices at any time, whilst they will always respect the purchases that have been carried out beforehand by the user.

 

 

PRICES

Prices are specified on the website www.yumas.com at the time of making the order.

The price specified on each product includes VAT (Value Added Tax)

 

 

PAYMENT METHOD

Purchases can be made through secure payment gateway for payment with credit cards (1).

(1) The payment gateway: is the most secure method that exists for making purchases on the internet. The information from the credit card is sent encrypted through a secure protocol (https) and is sent exclusively to the banking institution, who authenticates the card.

The course of action is the same as with traditional POS in shops, with the same security since the customer's information is communicated directly to the bank, who verifies it in real time, communicating this directly to the business and customer in the act.

www.yumas.com does not receive any information from the card used, since the information is transmitted to the owner's banking institution by the payment gateway, in our case, Banco Popular.

Payment can also be made through PayPal, Bank Transfer and Cash on Delivery.

 

 

DELIVERY

Orders will be sent exclusively using a courier service.

Delivery will be made to the address specified by the buyer which may be different to that of their residence and be delivered to anyone they specify, ID will always be required upon delivery of the package.

The delivery will take place within approximately 3 to 7 days.

In the event that any of the products are not available at the time of the order, Exclusivas Yumas, S.L., will inform you by email or telephone of the new estimated time of delivery, or any incidence that may occur in relation to the level of stock.

 

 

DELIVERY COST

Free delivery costs for mainland Spain for orders over €29.95. For lesser orders, the delivery costs are €4.95.

For deliveries outside of mainland Spain and the Balearic Islands, ask for a quote and delivery time by email to info@yumas.com

For European countries who are permitted to make purchases, the fee will be 20 Euros.

 

 

EXCHANGES

For orders equal to or above €39.95 for mainland Spain, the first exchange will be free. From the second exchange, the postage cost will be €4.95.

For orders less than €39.95 for mainland Spain, the postage cost will be €4.95.

For orders outside of mainland Spain, the exchange cost will be equivalent to the delivery cost of the order made.

 

 

RETURNS

The buyer has a period of 7 working days from the receipt of the order to carry out a return of the product. In this case, the customer only pays for the postage costs. All returns, whatever the reason, must be in their original packaging.

The return of defective products will not generate any cost for the buyer, as long as they inform us within the 7 working days from receipt of the order.

 

 

SECURITY

All payment transactions will be carried out using a secure server.

Exclusivas Yumas, S.L. Guarantees the security and confidentiality of their communications with the user.

All of the personal information provided by customers of Exclusivas Yumas, S.L. is registered in the Data Protection Agency under the terms of the Spanish Organic Law 15/1999, of 13th December, on the Protection Of Data Of A Personal Nature.

 

 

LEGITIMACY

The purchases carried out through www.yumas.com adhere current Spanish legislation.

For any problem arising from this contract, both parties expressly submit to the Courts of Elche.